Contact Us: We will set up an appointment for your inventory and go over some pre-visit questions to determine your needs. We may request to visit your home or business before the appointment to give you a more accurate price quote. We require the homeowner to be present during the inventory. Evening and weekend appointments are available for your convenience.
Trusted VIAProof-Inventory Teams are Screened, Trained, Bonded and Insured.
Walk-through: Upon arrival for your scheduled appointment, we will request a walk-through of your home. We will ask that you point out items of interest, such as collectibles, items in storage areas, etc. This will help us to better understand your desired level of detail and estimated time required. It will also provide an opportunity for you to get to know us and to give you a comfort level with having us in your home.
Review & Deposit: Following the walk-through, we'll review our service options, confidentiality agreement and payment terms. Our policy is to collect a 50% deposit on the day of your inventory with the balance due upon delivery of finished products.
The Inventory: We begin the recording process by going room to room, videoing and recording the details of your belongings (serial numbers, descriptions, etc…). You may be involved as much or as little as you like, although, we do encourage client participation to ensure maximum accuracy. You can help provide item values as we go or we can sit down following the inventory. We require you to be present during our view of jewelry and other small, high-priced items that you want us to document for your insurance policy.
Once the interior inventory has been completed, we will record the exterior of your home. If you have any outbuildings, we will check the time to ensure that we can complete an inventory of your garage or shed. If documenting outbuildings or collectibles will cause us to exceed the agreed upon time, you can determine whether we should stop or continue at our hourly rate. We do our absolute best to finish your home, garage and outbuildings within the time allowed, however forgotten items may be discovered during the inventory process, requiring additional time to document.
Final Package: Following your on-site inventory we will take recorded data back to our office, upload photos, and update our secure software. We will then create your comprehensive inventory package containing printed reports, Data CD, and Client Information Package. Any private information that we have on paper will either be shredded or provided to you in your package.
Delivery: Once your inventory package is ready, we will set up an appointment and personally deliver it to your home. We'll review the package, which typically takes approximately 15 minutes, and collect the final payment. It typically takes 3 - 5 business days to prepare final packages following on-site inventories. Review: You will have 14 days to review the reports and inform us of any corrections that need to be made. After 14 days a small fee will apply to perform any updates to your inventory. If you would like us to store a copy of your data CD, it will be kept in a bank safe deposit box or in a cloud storage location for additional security.